Name Change Policy
At AirlinesExplore.com, we understand that sometimes plans change, and you might need to adjust your flight bookings, like changing passenger names. To make this process clear and straightforward, here's what you need to know:
1. Who Can Change Names?
Name changes are possible for some fares, depending on certain conditions. Check your specific booking's fare rules to see if name changes are allowed.
2. How to Request a Name Change:
Contact our customer support team or use our online platform.
Have your booking reference and ticket details ready.
Share the new passenger's full name and contact information.
Please make name change requests at least 48 hours before your flight for smooth processing.
3. Name Change Costs:
Fees vary based on fare type, route, and destination.
We'll inform you of the fees when you request a name change.
Be aware that there might be additional taxes, airline fees, or fare differences to cover.
4. Some Tickets Can't Change Names:
Certain fares and promotional tickets can't be changed. Review your booking's fare rules to see if this applies to your ticket.
5. Verification Process:
For security reasons, we might ask for extra documents to confirm the new passenger's identity. This could include a government-issued ID.
6. How Many Name Changes Are Allowed:
Usually, we allow one name change per booking. Additional changes follow the same fee structure and rules.
7. No Refunds for Name Change Fees:
Please note that name change fees are non-refundable, whether your name change request is approved or denied.
We hope this makes it easier for you to understand our Name Change Policy. If you have any questions or need assistance, feel free to contact us.