Scandinavian Airlines Refunds & Cancellation Policy

Scandinavian Airlines (SAS) is committed to providing excellent customer service, and part of that commitment includes a comprehensive refunds and cancellation policy. Whether you need to cancel your flight or request a refund, SAS aims to make the process as seamless as possible.
At SAS, we understand that travel plans can change unexpectedly, and we want to ensure that our passengers have the flexibility they need. We offer refunds for eligible tickets, subject to certain terms and conditions.

Cancellation Policy

SAS allows passengers to cancel their flights, provided they comply with the airline's cancellation policy. The cancellation policy may vary depending on the type of ticket purchased and the fare conditions associated with it. It is important to review the fare rules and conditions at the time of booking to understand the cancellation options available to you.
If you have booked a refundable ticket, you can cancel your flight and receive a refund according to the fare conditions. However, non-refundable tickets generally do not qualify for a refund. It is essential to check the specific terms and conditions associated with your ticket to determine if it is eligible for cancellation and refund.

Refund Policy

Scandinavian Airlines offers refunds for eligible tickets in accordance with its refund policy. If you are eligible for a refund, the process is straightforward. You can submit a refund request through the SAS website or contact our customer service team for assistance.
To qualify for a refund, the ticket must meet the criteria outlined in the refund policy. This may include circumstances such as flight cancellations or delays, changes in travel restrictions, or other valid reasons specified in the fare rules. It is important to provide the necessary documentation and information to support your refund request.

How to Request a Refund

To request a refund from Scandinavian Airlines, follow these simple steps:
Visit the SAS website and navigate to the refund request page.
Fill out the required fields with accurate and complete information.
Attach any supporting documents, such as flight itineraries or relevant receipts.

Submit your refund request.

After submitting your request, SAS will review the information provided and process your refund accordingly. The time taken to process the refund may vary depending on the ticket type and the payment method used during the original booking.